30 Day Service Guarantee
Like Manufacturer's Warranties, Dr-Dryer guarantees his work against all defects and workmanship error. This does not include damage due to user neglect or abuse.
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Warranty Claims
Dr-Dryer handles all manufacturer warranty claims. If you need to have any equipment repaired or replaced under warranty please contact us immediately. There are specific instructions on packing equipment (to avoid further damage to internal parts) for shipment so please contact us before you pack the unit for shipping.
All Warranty Claims and Returns must be shipped UPS or Insured Mail to:
AGEC
Attn: Warranty and Returns Dept.
583 Le Harve Ave
Lake Elsinore, CA 92530
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Orders damaged during shipment
All shipments are fully insured for the full market value of the merchandise. So if you receive an order that seems to have been damaged during shipment, you have the right to refuse it. In order to insure prompt replacement of your order, please do not dispose of original shipping cartons or the damaged packaging and/or merchandise, investigation by shipping agency may be necessary.
Should you receive a damaged shipment please notify shipping agency first, then contact us immediately at Toll Free 1-866-609-1375, our office hours are Monday - Friday 7:30am-5:00pm PST, or notify us via email
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Drop Shipped Returns
Drop shipped items must be returned to manufacturer, please call 1-866-609-1375 for a return authorization number and further instructions.
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We're #1 in Dryer Repair!
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